(e): [email protected]
Since Kim is originally from the outskirts of Boston, her lifelong experience has enabled her to gain valuable knowledge and street smarts of the “city life” of Boston. Before coming to Charlesgate Realty Group she worked in the restaurant/bar industry for several years, which has taught her how to respect, communicate, and relate to a wide range of personalities which ties in nicely with her passion and enthusiasm for real estate. Her unsurpassed customer service, commitment to get the job done, and exuberant humor will make her customers and clients experience much less stressful and much more enjoyable.
“I couldn’t reccomend them more, even if they were family, which they’re not. Kim Miles helped me determine what kind of apartment was good for ME. I have worked with different realtors in Back Bay for years and I have never found one with attention to detail anywhere near comparable. After a few short conversations Kim picked me up and whisked me to several locations narrowed down to my criteria. She even negotiated a dog into the lease!! Thanks to her and the Charlesgate, I will be moving into an adorable Back Bay pad, with my little dog Maxx. Thanks!” Aly C.
“After exhaustive online research, we will never again trust Craigslist or any other site regarding real estate! Without exception, every single property we called on was either “representative of properties” or had been rented ages ago, but left online to lure you in.
We then decided a realtor was the best way to go and contacted one who had several properties listed (on Craigslist and various apartment sites). What a disaster!! The agent was a total lunatic! Unprofessional, insulting and delusional! If we had read a yelp review beforehand we would have NEVER contacted that agent! After RUNNING from that agent, we went to have lunch thoroughly discouraged. Our daughter mentioned one of her friends had heard of a review site called yelp. We looked on yelp and noticed that Charlesgate Realty Group had a very positive review by most of their clients. What did we have to lose?
We called from the Galleria Mall and spoke with Kim Miles. She asked us what we were looking for-price range, area, size, amenities, etc and patiently listened. She said she had several properties that would fit our needs and that she would be happy to meet with us right away. One of the properties was a new listing and only a few minutes walk from where we were, so she arranged to meet us there 15 minutes later! Her knowledge of the property and accuracy in meeting our requirements was dead on! We signed for a 1 year lease and began the pre-move checklist.
Our property was a condo and required a reservation for move-in accompanied by a deposit that had to be paid before the reservation could be made. We were panicked that we would not be able to move in on the first as mailing a check would take time. Not to worry, Kim rushed to the rescue and drove a check to the property manager that day!
We waited to write a review because we wanted to see if Kim would follow through with great service or just “get the sale”. She has stayed in touch and offered help throughout the entire process making every step since contacting Charlesgate as stress free as possible. The last contact was the day after our move… following up to see how our move went and offering her best wishes and assistance if we needed anything further. Great job Kim!”
“I highly recommend KIM MILES with Charlesgate Realty Group! We’re relocating to Boston from out-of-state, which is never an easy feat from long distance when you are unfamiliar with a new city. Add to it that we are moving at an unusual time of year (March) for rental properties and that we were very particular with the location and specific amenities we needed.
We were fairly discouraged with our options after several apartment-hunting trips with numerous brokers from various agencies, but were lucky enough to meet Kim by chance after searching the Charlesgate site for rental listings. Kim emailed us a detailed questionnaire where we were able to outline our needs: must-haves, deal breakers, and general preferences. She wasted no time in lining up last-minute showings for us over a weekend trip, and stuck to only those properties which fulfilled our wish list. When initially nothing was a perfect match for us, she continued to search for listings after our return home and ultimately located a newly listed property. She even sent us sneak-peek pictures and video footage for us to see. Thanks to her tenacity and resourcefulness, she found us the perfect place in Brookline for our family!
I would not hesitate to recommend her to anyone needing guidance in the Boston real estate market, and we would certainly return to her again in the future.”R L.
“KIM MILES!!!!!~ thank you so much! I traveled to Boston from Florida and had only 4 days to try to track down, look at, make a decision, and sign a lease for an apartment for the springtime. Kim is honest, efficient, personable, knows her way around boston (she could probably navigate it blindfolded), and was truly looking out for my interests and needs.
I had spoken with two other realty companies prior to my arrival, but Kim’s attention to detail, determination, and thoughtfulness were far above the other contacts I had made.
Thank you Kim and Charlesgate… I can’t wait to move into my new apartment!” Kelly A.
“KIM MILES is a true professional. I was very particular about what I wanted and she did not give up until she found me the perfect property. It was obvious that she put my needs, before her financial reward. I highly recommend her because of her honesty, determination and her ability to negotiate on my behalf.” Stacy P.
“Charlesgate has found me a house that is exactly what I was looking for and within my budget. I had 3 days to find a new house in downtown Boston and this was only my 3rd time in Boston.
Kim Miles identified exactly what I wanted, had all the apartments lined up and had helped me find my perfect apartment on the first day itself. She is friendly, easy to get a long with, UNDERSTANDS AND LISTENS to what you want and gets it for you. I highly recommend these guys after working through about 4 brokers before them. These guys are awesome, give them a chance and you will be very impressed.” Paresh K.